Returned items that were purchased using a Black Friday week, Cyber Monday week, flash sale, brand sale, or other sale coupon code are eligible for store credit only.
We recommend trying on all items in your order before washing to ensure they fit and that there are no other issues. We cannot accept returns or submit refunds after items have been washed. If a washed or used item is returned, the item will not be eligible for a refund, store credit, or exchange. It will be immediately donated or recycled. No compensation will be provided and the product will not be returned to you.
An item may be returned if it is sent back:
● unworn
● unwashed
● with original tags and packaging intact
● free of stains, odors, animal hair, and damage
No return form is necessary; all we need with the package is your original packing slip OR a note including the order number and email associated with the order. The return package must be postmarked back to us within seven calendar days of delivery in order to receive a refund. Items can be returned after this seven-day-timeframe for a store credit.
Customers are responsible for all return shipping fees. No return form is necessary; all we need with the package is a note including the order number and name associated with the order. SpearmintLOVE is not responsible for untraceable or lost return shipments. We recommend using a delivery service with tracking to protect your return. Please keep this tracking number until your return is received and processed.
Items purchased from the sale category are final sale only.
Returns over $300 will be issued a store credit and restocking fee of 10%.
Please allow up to two weeks for your return to be processed once received at our warehouse, and 1-3 business days for refunds to be processed to your original form of payment.
Proof of purchase is required for items to be return-eligible.
Our return address:
SpearmintLOVE
2063 E Cedar St
Tempe, AZ 85281